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Online product fraud to SSS - Street Style Store, This is a very serious complained

Complain ID : CCN029824   25  

Shopping Complaint Complaint Date: December 13, 2017
Modified date: December 14, 2017
Hi ,
This is a very serious complained that i want to file to SSS an Online store. I ordered a pair of boots for myself on 5 dec 2016 i got them by 19 dec 2016. But there was some size issue hence request to exchange them. The Price of the product was 1299. But till now i havent got any product neither my money i have sent them several mail but no action. Hence please request and help me get my money back
Complaint Against / To: SSS - Street Style Store

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.