Money not refunded by Yepme

Complain ID : CCN016646   36   Complaint's Reply

Shopping Complaint Complaint Date: March 22, 2016
Sir

I have purchased 2 shoes against order 30435261. I have given payment through 647 but at the time of delivery 324 taken by my father of one shoes & one shoes i have returned. Now i have not received of 647 as confirmed by YEPME officer via cell no 8588892821 & no body is picking this phone also.

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    Natasha

    Refund against order no 30446270 by Natasha:

    (5 of 5)

    Dear Customer,

    This is in reference to your concern regarding refund of order number- 30446270(pre split order no is 30435261).

    We have forwarded your request to the concerned team and we shall get back to you as early as possible.

    In case of any further assistance and feedback, you can write us back at refund@yepme.com


    Warm Regards,
    Yepme
    Natasha

    Team Yepme

    Refund by Team Yepme:

    (5 of 5)

    Dear Customer,

    We sincerely apologize for the inconvenience caused to you.

    This is with reference to your concern regarding refund of order number - 30435261.

    This is to inform you that we have already processed your refund on 22-03-2016 and we have shared the snapshot of reference ID on your registered email ID, we would request you to kindly cross check the same and revert.

    In case of any further assistance and feedback you can write us at refund@yepme.com.

    Assuring you of our best services always!

    Warm Regards,
    Team Yepme
    NG

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.