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Money not refunded by myntra

Complain ID : CCN056425   43   Complaint's Reply

Shopping Complaint Complaint Date: January 19, 2022
I had purchased a Men navy blue bomber jacket xl size cost Rs 1401. But due to fitness issues I return it. The product is picked up by ecom courier but my money is not refunded. When contacting to myntra customer they are not helping. And in app showing to update account details. But account details is already updated and when I am trying to update it there showing error. So please help me to get my money back.

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    Ecom Express

    Money not refunded by myntra by Ecom Express:

    (5 of 5)

    Dear Amit,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.