Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Faulty product supplied by Snapdeal

Complain ID : CCN016953   24   Complaint's Reply

Shopping Complaint Complaint Date: April 2, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: C-13/4, Dos (isro) Colony, Vikramnagar, Ahmedabad, Gujarat-380058
I purchased given product from snapdeal but it is faulty product and since installation it creating noise snapdeal is not refunding my money and not cooperating as well as not supporting.
I have spend Rs 28000/ on product and Rs/-2400 for installation and I also waste one days my leave for snapdeal.

Onida S185FLT-LA 1.5 Ton 5 Star Split Air Conditioner - White
ITEM CODE : DH143341
ORDER NO: 11689131518
SUBORDER NO:14730889255

I inform snapdeal by mail as well as by their costumer care at least 10 times. Since last 50 days after purchasing I am trying to get refund but they are not giving me refund.
Every three days I mail and call costumer care.

Jasper Infotech Pvt. Ltd.
246, Ist Floor, Phase-III,
Okhla Industrial Area,
New Delhi 110020

kunal.bahl@snapdeal.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Snapdeal

    by Snapdeal:

    (5 of 5)

    Dear Customer,



    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.



    Regards,

    Team Snapdeal

    Snapdeal

    by Snapdeal:

    (5 of 5)

    Hi Customer,

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

    Thanks,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.