Dhamaalshop.com has deliberately delivered wrong product after pre-payment

Complain ID : CCN017443   46  

Shopping Complaint Complaint Date: April 19, 2016
  • State :  Delhi
  • City :  North West Delhi
  • Address: F 120 , 1st Floor, Prashant Vihar, Rohini Delhi, 110085 Delhi, India
On 11-march-2016 I ordered a 32" Refurbished Videocon LED TV from dhamaalshop.com and made payment for it using my Debit card.

Link to the sale:
http://www.dhamaalshop.com/product/videocon-32-hd-led-tv

Dhamaalshop shared a courier tracking number of Gojavas (Their courier company) while Gojavas clearly stated that we have not received any shipment from Dhamaalshop.

Finally post sending multiple follow up emails to Dhamaalshop what I received on 01/04/2016 (after 20 days) was pack of 6 t-shirts.

Since then Dhamaalshop.com is neither responding to any emails and nor are the calls to their customer care getting connected and courier company is denying to share contact details of concerned person of their client i.e Dhamaalshop.com

Like me there are other customers also who have been cheated and have posted their concerns on different platforms

For your perusal and eye opening enclosed are few links

http://www.consumercomplaints.in/dhamaalshopcom-delivered-different-article-and-not-responding-to-mails-nor-taking-the-phone-calls-c1263517

http://www.complaintlists.com/tag/dhamaalshop-com-reviews/

http://www.scamadviser.com/check-website/dhamaalshop.com

http://www.consumercomplaints.in/dhamaalshop-com-b110734

http://www.consumercomplaints.in/g-l-electronic-dhamaalshopcom-dhamaal-shop-is-fraud-and-delivering-non-relevant-products-to-users-c1032185

http://www.complaintboard.in/complaints-reviews/dhamaalshop-com-l483995.html

http://www.consumer-court.in/complaints/www-dhamaalshop-com-hyderabad-andhra-pradesh-c14968.html

http://www.myconsumercourt.com/complaints/fraud-and-scam-companies/fraud-seller/videocon-32-led-tv-order-on-15-03-0216-but-not-received-to-till-date-12330.html

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