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Mobikwik Wallet amount is not able to transfer to our personal account

Complain ID : CCN035731   67   Complaint's Reply

Service Complaint Complaint Date: November 28, 2018
Modified date: January 4, 2019
  • State :  Karnataka
  • City :  Bangalore
  • Address: No 99 11th Cross Behind Bindu Amulya Apartment Ganesha Farm Road Anjananagar
Dear sir,

Last 10 days back I have load the money from hdfc credit card to mobikwik online wallet for my personal issue. I can't able to move the wallet money to personal account. I rise the complaint to mobikwik customer care also but they are not responding.
To transfer the money as per the government rules we need to upgrade our KYC. I went to local mobikwik office centre they are also not taking the KYC details and also in the online also it's not happening

From last 10 days I am facing lot of problem from mobikwik online wallet

Do the needful at the earliest

Regards,
Manoj D S
Complaint Against / To: Mobikwik

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