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Hindware complaint, After sales service Replacement of hinge

Complain ID : CCN029056   46   Complaint's Reply

Service Complaint Complaint Date: October 11, 2017
Modified date: December 20, 2017
The warranty period over. The company service personnel are not able to replace hinge for my seat and cover for my single piece water closet (Kathy) Only hinge to be replaced. I am tired of making calls to the service centre at Hyderabad and thru the dealer for the last 4 months.please do the needful.
Complaint Against / To: Hindware

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    V Ramachandra Rao

    Hindware kathy(hinge replacement) by V Ramachandra Rao:

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.