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Poor service

Complain ID : CCN056951   55  

Restaurant Complaint Complaint Date: March 13, 2022
I went to pirates of grill in elante with my mom and daughter . First I waited for 40 minutes for a table and when I received the table , it was not clean . I asked to clean again , however they said that it’s clean madam but the table had the menu stuck on it . Then they said the food will take another 10 minutes . After that some food came and service stopped , I had to cal three times the waiter to give the food and when I caimplaint then only the food came — after that for food no breads came — after waiting fro 40 minutes , I could not stay there for an hour — because of their service . After that I complaint to the manager but the waiter said mam, I ll lose my job and amount from my salary of u didnot pay the bill . Then the manager came — he came me disoucnt dor 200 rs seriously — and that waiter ( Surjit) is laughing at that time .
This was the worst experience I had in pirates of grill in elante — after waiting so much for a table with my one year old daughter and mom — I can’t sit there for a hour only — could not enjoy snacks , dinner or sweet dish
Complaint Against / To: Pirates of grill, elante

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.