NON SERVING OF REGULAR WATER AND NON COMPLIANCE OF COVID NORMS
Complain ID : CCN055729 55
Restaurant Complaint
Complaint Date: December 4, 2021
- State : Maharashtra
- City : Kalyan-Dombivali
- Address: Bambooz Lounge Bar & Family Restaurant, Near Roshan Petrol Pump, Kalyan 421301
I Had gone with family for lunch at BAMBOOZ Lounge Bar Kalyan, I asked for regular drinking water upon which the waiter said that they dont serve regular drinking water, as the regular water is contaminated; only the bottled mineral water is available he also cited the reason of COVID pandemic for not serving regular water. I also enquired about the water filter so he said that they have not installed a water filter. I still insisted for regular drinking water, the waiter called the manager Mr Pradeep Rawat, who was very rude and manner less, I explained to him the its a Hon Supreme Court's ruling that makes it mandatory for all eateries to serve its patrons free drinking water. To which he said and i quote "I dont care what Supreme Court says, we make rules here"(this is clear contempt of the APEX Court).
The waiter brought Mineral water at the table with no seal intact, either he must had opened the bottle before bringing it to the table or the empty bottle was filled with tap water as it appeared suspicious.
Secondly the COVID norms are violated :
1) No temperature screening of patrons
2) they do not check the double vaccination certificate of the patrons
3) No clean water is available for drinking and for washing hands.
The waiter brought Mineral water at the table with no seal intact, either he must had opened the bottle before bringing it to the table or the empty bottle was filled with tap water as it appeared suspicious.
Secondly the COVID norms are violated :
1) No temperature screening of patrons
2) they do not check the double vaccination certificate of the patrons
3) No clean water is available for drinking and for washing hands.
Related complaints
-
Worms in foodAnonymous / Restaurant Complaint October 18, 2021 / Mumbai / MaharashtraOrdered from Cafe Safar from Zomato - Paneer Crispy and Paneer Tikka Combo. Firstly received wrong order. Instead of Paneer Crispy received Paneer Pul... -
Dirty foodAyub / Restaurant Complaint October 11, 2021 / Mumbai / MaharashtraAfter eating food next day ometing me and my child ,my child age is 6 year. Extra money for drinking water. He is said to me no filter water in hotel ...
-
Extra charges for colddrinkJigar Shah / Restaurant Complaint August 25, 2021 / Thane / MaharashtraHello Team I have seen that Domino's Pizza is being charging extra amount to customers for 200 ml colddrink. The actual bottle of 200ml bottle costs 3...
-
Cockroach in biryaniJyotiba Pisal / Restaurant Complaint August 19, 2021 / Nanded-Waghala / MaharashtraI purchased biryani along with my four friends,in my biryani I saw cockroach,I asked manager about this he says "chalta hain","aa gaya hoga rice main"...
-
Don't have any documentsNadeem Abbubaker merchant / Restaurant Complaint August 2, 2021 / Mumbai / MaharashtraSir my name is Nadeem Abbubaker merchant I'm residence at mazgaon. Khan shab hotel owner have not have any documents and also used gas clinder without...
-
No corona Norms followed plus his valet banged my car which was parked and owner is now skipping toKinnare Somani / Restaurant Complaint March 12, 2021 / Thane / MaharashtraNo Corona Norms were followed when I visited Restaurant on 10 th March 2021. Also his valetbanged my car for which he agreed to pay the bill but now h...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply