Refund of Choice number that not received

Complain ID : CCN063759   46   Complaint's Reply

Reliance Jio Complaint Complaint Date: August 27, 2023
I ordered choice number on 16 Jul 23 but representative of jio is unable to start my number then he said you have to tailk with customer care for refund. Customer are told me that visit to jio store and when I visited jio office they told me that your refund will credit after 15 day of order. But now till 27 Aug 23 neither my choice number or refund received.
Order ID’s - 67693992 and 67697625
Booking code- E77DC7B4B4 and BEDE502C74
Complaint Against / To: Reliance jio

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.