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NOT REFUNDING MONEY

Complain ID : CCN054546   25  

Reliance Jio Complaint Complaint Date: September 2, 2021
Dear Sir / Madem,

I have not received refund for jio fiber. Their representative picked up the router on 6th aug 2021 and informed that the amount will be credited to my account within 7 -14 days but till now didn’t received my refund amount and I called to jio customer care multiple times but they didn’t respond properly.
and also they raised service request (SR000016052H) but they closed request without resolving the issue.
Could you please help on this.

Regards,
Ayush
Complaint Against / To: Jio fiber

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