Haressment against godrej freez repairing for stopped cooling

Complain ID : CCN024149   38  

Refrigerator Complaint Complaint Date: November 7, 2016
Modified date: November 7, 2016
I bought freez last 2 year back from last 1 month it is not working (stopped cooling) so, I called up customer care they asking for visting charges + Parts charges. The technician visited my home he asked us comprssor not working. freez is warrenty period so it's replace but I have to pay gas charges i.e 1400/- i agreed and work done. but same day against freez stopped cooling. so, again call him. He also confused ande he told me some problem in new compressor so, I visit after diwali but today he again attend and told me fan not woring so you have to pay for it. but point is I alreday swithched off last 2-3 day how fan is not working? I am very surprise. If technician not qualified or company not entertain us for repairing . Compressor warrenty is 10year. This is ridicaloue as godrej company & bad service. Please help us for this matter.
Complaint Against / To: godrej freez

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