Paid Rs 36 for my mobile number validity period extension

Complain ID : CCN043852   60   Complaint's Reply

Recharge Complaint Complaint Date: February 16, 2020
  • State :  West Bengal
  • City :  Asansol
  • Address: Baishali Park G.T.Road Near Utsab Marriage Hall, Ward 57 Asansol M.C. Asansol
Dear Sir
I have been paid Rs 36 for my mobile validity period extension and I have been received email from Mobikwik that our transaction is failed but I have been received message from my Bank RS 36 has been debited from my account . I would therefore request kindly look into the matter and must be solve this matter
Complaint Against / To: Mobikwik

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    make a payment of my recharge. Through mobikwik wallet . My mobile number is 8299460120. But my recharge is done on 8999460120 . When I call to confirm I make the recharge on your number by mistake. They deny me that I have not received any recharge and message and cut my Call and they add my number In reject list so I unable to contact them . And calling on jio customer service my call is disconnected. Please recharge on my number 8299460120 .. please process my recharge on this number. My transaction I'd is: RJ570828929
    And operator I'd is: 7195551833

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.