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FREECHARGE - Top up done instead of recharge of 551 BSNL

Complain ID : CCN032726   47  

Recharge Complaint Complaint Date: July 15, 2018
Modified date: July 31, 2018
  • State :  West Bengal
  • City :  Kolkata
  • Address: 175 Lake Garden Ahona Apartment Laskarpur Vidyalaya Vidyapith Laskarpur Kolkata Post Office
FREECHARGE sent me wrong and fraudulent link in my mail to do recharge of 551 5gb/day which I used then they took the order of top up instead of recharge of 551.I lost 84rs GST.
FREECHARGE did not wrote in my mail that I have to edit it before using recharge now button link which I used then they took the order of top up.
Order no. FCVM180622748616562

They are now telling its system fault we will not compensate.
Complaint Against / To: care@freecharge.com

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