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Zaakpay PG - Money debited from bank account 1335/- RS

Complain ID : CCN031086   55   Complaint's Reply

Railway Complaint Complaint Date: March 14, 2018
Modified date: April 12, 2018
I had booked 2 tickets on 07-03-2018 In Irctc From Nellore - secunderabad(Hyderabad Express), In payment Gateway I Give payment via andhra bank net banking... to Zaakpay.. money debited from bank account 1335/- and it shows 404 error page.. Ticket not confirmed, Money not refunded. Pls take the complaint and refund my amount
Complaint Against / To: Zaakpay PG

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    Shashank Shukla

    refund request by Shashank Shukla:

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    PNR:8604920591 ,TRANSACTION ID 100001245960904 .
    PNR:8558588350 ,TRANSACTION ID 100001245054010 .


    both pnr status is showing refunded both i didn't get any amount kindly tell me when will i got my refund amount.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.