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REFUND MOBIKWIK COMPLAINT, amount not refund in my bank account

Complain ID : CCN031818   54  

Railway Complaint Complaint Date: May 16, 2018
Modified date: May 25, 2018
Dear Sir,

Please check following details of cancelled rail ticket, This amount refunded in your account but this
amount not refund in my bank account. so, please you resolve this matter & reply me.
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:25-Apr-2018
Refund processing date:26-Apr-2018
Refund amount:565.0
Refund reference no:ZP561b39275ca8d
Payment Option used : Zaakpay PG
Complaint Against / To: MOBIKWIK

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