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Flight missed due to train delayed by more than 3 hours

Complain ID : CCN057928   29  

Railway Complaint Complaint Date: June 5, 2022
  • State :  Gujarat
  • City :  Surat
  • Address: 224, Ashirwad Township, Gate No: 5- A, Udhna, Surat
Hello Team

I booked my round trip flight from easemytrip (Srilankan airlines) from Bombay to Male (29/May/2022 - 02/Jun/2022) PNR: 58JVWU and ticket number 603 2112488228/ 603 2112488229 and the flight was supposed to depart from Bombay at 3:10 am. For which we booked our train (21904 -Golden Temple) PNR: 2340013298 from Surat to Mumbai Central
Unfortunately the train was delayed (reason mentioned: due to maintenance). It was supposed to reach Mumbai Central at 11:45 pm but reached by 4.30am (delayed by more than 3 hours) due to which I missed my flight which cost me 35,734 INR.
I then had to rebook another flight in the morning which cost me 47,458 INR as I had a booking in a resort in Maldives for honeymoon and spend more than 2 lacs on it.

Hence, I would request your humble self to please look into this matter and help me with the financial loss occur due to delay of the train and oblige.

Thanking you in anticipation and hoping for a positive response.

you can reach out to me on 9033880078 or dhaval.7541@gmail.com for any further information.
Complaint Against / To: Indian Railways (Western Railway)

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