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deduction of amount from bank without the transaction of ticket.

Complain ID : CCN017887   57   Complaint's Reply

Railway Complaint Complaint Date: May 1, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: 301 FOUNTAIN PLAZA MG ROAD BARDOLI
Respected sir

I tried to book the tatkal ticket for the train on the date 29 April for travelling to Ahmadabad from Surat in train karnavati express.

I was not able to book the ticket due to the (network error in the payment type) message displayed on the site.Although the amount of ticket was deducted from account while i didn't get the ticket confirmation.


I experienced the same in the tatkal ticket booking on the next day
Dated 30 april for booking of 1st may from Ahmadabad to Surat.

First I got the network error and didn't got the ticket though amount 560 RS was deducted. I tried again and got the ticket confirmed..and again the amount was deducted.

Kindly respond me for my unnecessary deduction of money from my account.

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    Arpita Singh

    Request to Refund my money by Arpita Singh:

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    Respected sir/mam

    I tried to book the ticket for the train on the date 15 March for travelling to MATHURA from Habibganj in train patalkot express.

    I was not able to book the ticket due to the (network error in the payment type) message displayed on the site.Although the amount of ticket 1240 RS was deducted from account while i didn't get the ticket confirmation.


    I experienced the same in the ticket booking on the day
    Dated 17 March for booking of 17 march from Bhopal to Delhi.

    First I got the network error and didn't got the ticket though amount 925 RS was deducted.

    Kindly respond me for my unnecessary deduction of money from my account.

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