Could stay in retiring rooms due to bad condition, I booked two retiring rooms no 101&108 at All

Complain ID : CCN036134   63  

Railway Complaint Complaint Date: December 18, 2018
Modified date: January 4, 2019
I booked two retiring rooms no 101&108 at Allahabad jn.Railway station for dates 01/12/18(8pm) to 02/12/18(8pm) vide booking ref RR Ref No ALDRR1248142(PNR no 2734896897).After checking in on 01/12/18 at around 9 pm I found rooms in very bad condition-water leaking walls and bad smell.I checked out immediately after lodging complaint in complaint book.On04/12/18 I lodged my complaint on railway web portal vide complaint no W/NC/ALD/000462748,requesting refund of Rs.2298/- booking amount paid. No action taken so far.
Complaint Against / To: IRCTC

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