Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Central Railway - Forced me to cancel my confirmed ticket by sending wrong SMS.

Complain ID : CCN026299   46  

Railway Complaint Complaint Date: February 26, 2017
Modified date: February 27, 2017
Dear Sir, I have booked a confirmed ticket from Mumbai to Bhopal for a journy dated 02.02.2017 but as per wrong SMS (copy attached) send by DM IRSMSA the train number 12137 was late by 08.56 (9 hours)hours.In that case I have no choice to cancel the confirm ticket. I was fully disturbed and managed to book my ticket in RAC in LTT-HBJ Express by paying full amount again. Interestingly the train was on time and I was misguided by Railways.

Kindly arrange to refund full amount of Rs 445.92+10=455.92 plus Rs 2000/- as compensation (total Rs 2235.92) instead of Rs 220.00 to my account.
Complaint Against / To: Central Railway

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.