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Balance not credited, I have been recharge uts wallet on 11 December 2018 through bhim upi

Complain ID : CCN036002   39  

Railway Complaint Complaint Date: December 12, 2018
Modified date: January 4, 2019
I have been recharge uts wallet on 11 December 2018 through bhim upi, but amount not credited in my wallet.
Uts id - 7074313408
Complaint Against / To: UTS

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.