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wrongly charged for a BBM plan for 2 years since nov 2014

Complain ID : CCN024594   31  

Payment Complaint Complaint Date: November 25, 2016
  • State :  Maharashtra
  • City :  Virar
  • Address: Madhuban, Bazaar Ward, Vard Vinayak Lane, Virar-east 401301
Wrongly charged for a BBM plan since nov 2014 which recently came to my notice. When I confronted vodafone, They are denying the fact that they have done a mistake and offering me a refund for only one month rental of 399 INR. I have paid vodafone over 9177 INR over the last two years. They do not want to admit their mistake of keeping the plan active with-out my notice. They are cheating the customers.
Complaint Against / To: Vodafone India

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