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PGVCL bill payment

Complain ID : CCN047921   36  

Payment Complaint Complaint Date: September 12, 2020
I have paid the electricity bill on 19 August 2020 through Google pay, however the amount was deducted from my account, but the payment was made to tpslqr and the bill was showing unpaid. The amount is still not refunded back to the account. I already contacted Google pay and my bank but they couldn't help me.
Please find the details:
Google pay transaction id: CICAgKCFI7eSbA
Paid to : billdesk.pgvcl@icici
Complaint Against / To: Google pay billdesk

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