amount not credit

Complain ID : CCN048065   30  

Payment Complaint Complaint Date: September 17, 2020
i am purcahse gold from mobikwik application today i am sell my gold amount gold value is zero at that time but i am not recived any amount in my account then i am talk with customer support they ask amount is setteled from our side please visit your bank branch and check my bank customer care said there is no amount credit in my account

i want my money please help me out.

my registered mobile number is 8607523602
my registered mail id is Rahul.jain@knowlarity.com
Complaint Against / To: mobikwik

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