Zaak Epayment Services complaint money deducted from my account
Complain ID : CCN040748 47 Complaint's Reply
Payment Complaint
Complaint Date: August 22, 2019
Modified date: August 22, 2019
- State : Haryana
- City : Yamunanagar
- Address: H No. 1033 Dwarka Puri
Please refer to mobikwik id 8168836885 for the subject cited above.
In the instant case, I have on 19.08.2019
I want to pay my Electricity Bill with following details:-
Operator - UHBVN Limited
Amount - Rs 2005.00
Account - 235687****
For the same, I have used Punjab National Bank RUPAY Debit Card for payment.
The amount is deducted but message appear that transaction failed.
In this regard, it is stated that please refund Rs 2005.00 which is deducted from PNB Account to the same account.
Further it is requested that in Bank Passbook it is stated that amount Rs 2005.00 debited in name of ECOM ############ ZAAK EPAYMENT SERVICES.
Further despite being my persistent mails, no one have replied even for once.
Please refund my money as soon as possible.
In the instant case, I have on 19.08.2019
I want to pay my Electricity Bill with following details:-
Operator - UHBVN Limited
Amount - Rs 2005.00
Account - 235687****
For the same, I have used Punjab National Bank RUPAY Debit Card for payment.
The amount is deducted but message appear that transaction failed.
In this regard, it is stated that please refund Rs 2005.00 which is deducted from PNB Account to the same account.
Further it is requested that in Bank Passbook it is stated that amount Rs 2005.00 debited in name of ECOM ############ ZAAK EPAYMENT SERVICES.
Further despite being my persistent mails, no one have replied even for once.
Please refund my money as soon as possible.
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Complaints
Refund by Gopesh Kumar:
(5 of 5)
I didn't receive my refund of Rs 2517 on 16/04/2022..
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