Wrong product received complain against Clothsnew.com Online shopping site

Complain ID : CCN031248   34   Complaint's Reply

Online Order Complaint Complaint Date: March 27, 2018
Modified date: April 13, 2018
My order no. 30256. AWB no. 1371118002395. Wherein i had ordered 2 long kurtis but i reaceived 1 unstitched salwar and 1 different kurti. How it is possible to deliver like this so please take back order and refund me the amount of 995 Rs.
Complaint Against / To: Clothsnew.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.