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Return and refund not being processed

Complain ID : CCN053156   27  

Online Order Complaint Complaint Date: June 25, 2021
The issue that I have experienced was: I had placed the order. The order came without a price tag. When I tried to return the product the pickup guy refused to take it since it was without a tag. How am I supposed to give the tag when I never received it.
Complaint Against / To: Ajio

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.