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Inferior quality/Damaged/Torn out product delivered - Regarding Refund and Return

Complain ID : CCN052879   32  

Online Order Complaint Complaint Date: June 13, 2021
Inferior quality/Damaged/Torn out product delivered from Trousme.com via Blue dart - Regarding Refund and Return.

Though the website shows a 15 day return policy on products. But no option is provided to initiate return and no contact details are available to reach them.

Blue dart representative who had delivered the product was requested to take back the product. He refused to take the product back and said that it was accepted in his Blue dart system. And asked us to raise the issue to their head office for resolution.
Complaint Against / To: Trousme.com via Blue Dart

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