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placed order automatic cancel by shein

Complain ID : CCN042762   45  

Online Order Complaint Complaint Date: November 14, 2019
i have order online on shein website on date 23 OCt 2019 Order no. LXL85399.

in this order 3 skus include. shein process this order through package on package deliverd me on the right time but second package not deliver yet on that date 13/10/2019 shein automatic cancel second package Order and automatic apply refund with any my conformation I Have Paid 687/-rs include 130/-rs delivery charge. second product that cancel from shein side its cost 350/-rs on sale price but company refund only 350/- and when i contact shein they told me due to our logistic partners delay issue we cancels your order and process refund. you can reorder this product if you want to buy again but that product was on sale on sale price 350/- rs and current product price is 1008/-rs.

shein did these type of fraud approx 25000 customer since Diwali..

kindly take necessary action

Bhavna pal
7000517849
Complaint Against / To: www.shien.com

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