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None Delivery of Items inspite of Online payment

Complain ID : CCN051320   77   Complaint's Reply

Online Order Complaint Complaint Date: March 5, 2021
  • State :  Haryana
  • City :  Gurgaon
  • Address: C Block, Uppal Southend, Sector-49
I saw advertisement on Facebook for sale of Milton and Tupperware items on Summer Mela. I booked Tupperware items and made online payment of Rs 1194/-on 26 Feb 21 from summermela.in. Till date they have not delivered their items. The payment gateway was Razorpay. Payment confirmation mail from Razorpay says "Payment successful for Techgenicomm". The contact email is also not replying. Sale on Summer Mela site of Techgenicomm is still on. I would like to caution customers about this. I would also request this forum to kindly help me to get back refund.
Complaint Against / To: Techgenicomm

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.