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Complete order not given. and not even refunding snapdeal.com

Complain ID : CCN026151   43   Complaint's Reply

Online Order Complaint Complaint Date: February 15, 2017
Modified date: February 15, 2017
  • State :  Delhi
  • City :  South West Delhi
  • Address: Flat No 32. Badrinath Apartments. Plot 18. Sector 4. Dwarka.pincode 110075
I ordered ensassy multicolour ed banarsi silk anarkali for cost 949 rs at the time of order. My order I'd is 18264616961. I placed order on 6 Feb 2017. I HV returned incomplete order but they not ready to refund. Snapdeal team is even not talking properly in item description it was mentioned clearly bottom fab4ic bottom color and bottom type. Even in reviews customers asked about bottom presence and snapdeal accepted that they providing g but to me they not ready. I don't need incomplete order
Complaint Against / To: snapdeal

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    snapdeal

    by snapdeal:

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    Dear customer,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.