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Quality of product and rude behaviour of the Seĺler Stylish_drapes

Complain ID : CCN036663   50  

Online Fraud Complaint Complaint Date: January 11, 2019
Modified date: January 30, 2019
I had ordered for a Ghagra choli which was semi-Stiched amd looking very nice in the picture uploaded on Instagram.but the seller is not even cared about talking properly to customer such rude behaviour that I'm asking something they give one word reply.Amd the product which I received which would not even be of Rs.1000 for which I paid Rs1900.On asking about exchange the seller is not even ready to reply and of replying talking as if he is doing a favour for me..for exchange he is saying me to courier him the product and again pay the reshipping charges of Rs 200 .why should I pay the shipping charges when I'm not the one who is at fault..?
Please help me out deal with this..
Complaint Against / To: Stylish_drapes

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.