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Air conditioner refund required

Complain ID : CCN057139   51  

Online Fraud Complaint Complaint Date: March 29, 2022
We booked service for Air conditioner for No cooling. On 19.03.2022 service persons came from Sri Vari cool services Redhills, Chennai came and checked and said there is no gas and need to be filled and collected Rs.2300/- for gas filling and they rushed up and didn't provided the receipt and just asked OTP which I received from Sulekha and said that receipt will be sent in email and they told to run A/C for 1 hour and went. After few hours we checked again, cooling fully stopped and didn't work. We informed them and next day they came again and said pipe need to be changed and it will cost more and removed split A/C parts completely and simply acted like checking and fixed the parts and while fixing they damaged Air conditioner & broke the swing plate and also didn't fix the machine properly and all wires seen outside and that time again cooling came and again they told to run it for 1 hour and moved silently. And again cooling came just for few minutes and stopped. They told previous day if there is any issues, can call him or the complaint number given in the receipt but to my shock there are two numbers given and one number is that service man number itself and another number does not exist and no way we called him again but he is not giving proper response and also not attending our calls. Receipt attached for your reference.

Sri Vari Cool Services
Name of technician - Venkatesh Vikram
Office Address - Vijayalakshmi Nagar, Alamathi, Redhills, Chennai - 62
Ph- 9080321008.

Please take necessary action.

Thank you

With regards
Deenadayalan
9841559612
9790791692
Complaint Against / To: Sri Vari cooling services

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