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Handset Moto X not repaired, pending for hardware out of stock, Motorola authorized service center

Complain ID : CCN024981   37  

Mobile Complaint Complaint Date: December 18, 2016
Modified date: December 20, 2016
Reference to handset device Moto X IMEI-358953060974092 deposited at Motorola authorized service center for repair on 6th Oct 2016. (Receipt attached)

I feel that I have made wrong decision to bought Motorola mobile. Almost three months are going to complete but I could not get my handset back from motorola service center. Every day, executives are passing information that we have already intimated to Motorola and we don't have hardware parts so we are unable to replace your handset parts. Now I would request you to please escalate to motorola.

Please take the strong action immediately.
Complaint Against / To: Motorola Service Center

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