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Deffective mobile supplied and not replacing / refunding

Complain ID : CCN025740   39  

Mobile Complaint Complaint Date: January 26, 2017
  • State :  Maharashtra
  • City :  Pune
  • Address: Plot No-47, Flat No-11, Geeta Apartment, VastuUdyog, Pimpri 411018
Hi Customer,


Greetings from Flipkart.com!

I had ordered for "LYF" make "Water-11" model mobile through Flipkart on 20.01.2017 for Rs.7625.00 and the mobile was delivered to me on 21.01.2017, But I could not use this mobile at all as this mobile was overheating so much that I could not even hold it on my hand. Immediately I applied for replacement on 24.01.2017 (within specified time limit) but my request was turned down with a mail from Flipkart as:-
"We regret to inform that seller has disapproved your return request for following items in the Order OD508183572510361000."

Now I want to get my money back if not replacement.

Complaint Against / To: Flipkart / LYF MOBILE

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