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COMPLAINT REGRADING MOTOROLA WITHIN A MONTH MOTO G4PLUS 32GB STOP WORKING

Complain ID : CCN025715   26  

Mobile Complaint Complaint Date: January 25, 2017
Modified date: January 25, 2017
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Room No.31, Shahir Anna Bhau Sathe Nagar, Opp.Union Bank Of India, R.C.Road, Chembur.
I purchased MOTO G4 Plus on 11th Dec. From 8th Jan the touch is not responding properly also with few vertical lines on display. Day by day lines increased and on 11th Jan Touch stopped responding and lines on display was also increased and stopped responding. Today on 13th Jan, 2017 i visited one of your service centre in IRLA, VILE PARLE WEST, MUMBAI they said that this problem is not covered in warranty. They said that the LCD of the mobile is broken because of some pressure, whereas there is not a single scratch on mobile or on display or anywhere nor the touch has broken. How can a LCD got break with some little pressure where the Gorilla Glass 3 is not at all damaged.

do MOTOROLA started using Low Quality Parts in their Mobiles to Maximise its profit.

because the damage shows that it is the manufacturing defect where MOTOROLA has used very low quality LCD.
Complaint Against / To: MOTOROLA

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