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Complaint about moto g 2nd gen mobile for Repairing Pending from 06 Months

Complain ID : CCN023372   35   Complaint's Reply

Mobile Complaint Complaint Date: October 17, 2016
Modified date: October 18, 2016
  • State :  Maharashtra
  • City :  Jalgaon
  • Address: Om Services,D-136 Golani Market Jalgaon Tel 022-24302805
i had given my handset for repairing in moto g 2nd gen mobile 06 month back in Company's Service center but i was given back my handset after 3 months without repairing so i submitted the handset in company's jalgaon service center on 20 aug 2016 but till now my handset is not repair when i contact the service center i always get the answer "Part is not available in center", i am very frustrated so please take necessary action & Give me solution as soon as possible

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    Vinodkumar Khimji Patel

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    I have purchased a Samsung Battery from ADNYA Mobile store shop.no.1,arora apt,gandhi Maharashtra,dombivli east,421204.
    On 07/08/2016 I purchased a Samsung galaxy Battery for rs. 750. And he says this is original battery with 6 month warranty. When the problem persists I go there ask for replacement of battery he scratches battery and put in mobile. Same problem. Again I go there and ask for replacement he says go to Samsung gallery. I said when the battery is purchased from you you should replace the battery se says no I will not replace Battery go to Samsung gallery.
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    I want fight with that person which is taking more than price and giving duplicate product.
    Please help.
    Thank you

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.