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balance deduction on my aircel nun 7792815619

Complain ID : CCN024748   48   Complaint's Reply

Mobile Complaint Complaint Date: December 4, 2016
I have recharged my phone 7792815619 on 2/12/16 and my balance is cut for activated sevral services such as ramayan,ayurveda ,caller tune,i win i never activate any of such services i want my balance back how can u cut balance like this its not supposed pls refund my whole deduction amount my alternate num is 9309237352 i call custmer care today n they said we cant help n put my call on hold
Complaint Against / To: aircel

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    Aircel

    by Aircel:

    (5 of 5)

    Dear Customer,

    We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

    Date & Time of deduction:

    Amount Deducted:

    Any message received upon deduction:



    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

    matter.

    Thanks and Regards

    Aircel Social Media Team

    Aircel

    by Aircel:

    (5 of 5)

    Dear Customer,

    We would like to inform you that waiver of Rs.60 has been posted for GURBANI service and the same has been deactivated.

    Warm Regards,
    Aircel Social Media Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.