Samsung Evo 64 GB Memory Card Purchased From BookMyOffer website

Complain ID : CCN022068   19  

Mobile App Complaint Complaint Date: August 23, 2016
Modified date: August 27, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: Ambika Nagar No. 2 Road No 29 Thane West Shiv Shakti Rahiwasi Sangh Room 4 Thane West
On dated 29/07/2016, I bought a Samsung EVO 64GB Memory card from Bookmyshowoffer.com for Rs-598 (Rupees Five Hundred Ninety Eight Only) however when Samsung EVO64GB Memory card was received on 03/08/2016, I discovered that it was a faulty in the following ways: after the delivery of the card I inserted the same into my phone, and found the memory card's memory was free, I started to copy all my photos and files into the said Memory card, after some files where copied/transferred to the said card, it started giving a status of memory full, and when I tried to view the files it was showing corrupted and was not able to open the files, then again I transferred all the files to my phone in-built memory and then the files were working properly, then I formatted the purchased memory card again and same thing happened on transfer of files.

I have mailed them also but yet to get any proper response. I am trying to communicate with them through telephone also but after sometime eighter they are disconnecting the phone or they are putting the phone on hold.

I am entitled to a get the facility of refund including all delivery costs.

I would be highly obliged and grateful if you kindly look into this matter and guide me for an appropriate solution to get the refund against this faulty product.
I look forward to hearing from you.

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