Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint regrading Amount not refunded by Amazon of a cancelled order

Complain ID : CCN023164   37  

Mobile App Complaint Complaint Date: October 10, 2016
Modified date: October 12, 2016
  • State :  Haryana
  • City :  Gurgaon
  • Address: H No - 1441, Ground Floor, Sector - 7/Extension
I have ordered a mobile phone (Samsung Galaxy A5, Order number -403-6969920-2608303) on 29th September and have cancelled the order on same day.

But till today i haven't received by Payment back in my account.

After chasing the amazon multiple times there is no positive response at all, and now they have given a reference number and asked me to contact the Bank with that number.
I did the same but the bank had denied to accept that reference number.

I don't know what to do now. Please help me on this. Thanks

Below are my contact details:

Name : Rahul Setia
Contact Number: 9560056353

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.