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Complaint against amazon is not replacing the phone

Complain ID : CCN023333   48   Complaint's Reply

Mobile App Complaint Complaint Date: October 15, 2016
Modified date: October 15, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat No.502, 'A' Wing, Sai India Park,, Santosh Nagar,thergaon,pune 411033
I purchased Moto G4 plus from amazon.in.
On the very first day the mobile screen startes flickering while operated during charging.
I called amazon for replacement.They asked me to download smartcheck app.I followed their instruction.But the same app is not working on this mobile.
I told them this problem.'They are not ready to help me in this case.

I have been calling them since last 10 days. but no feedback.

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