Complaint regrading new mobile problem (reliance jio mobile lyf flame -8)

Complain ID : CCN023187   32   Complaint's Reply

Mobile App Complaint Complaint Date: October 10, 2016
Modified date: October 12, 2016
i purchase new lyf mobile handset model no LS-4505 and next day of purchase it is dead i go to customer care he told its not charging thats why its go in to dead condition but not changing my handset and next 7 day same problem repeat and he said mobile mother board dead and wait for 2 day but no reply from there so plz help me i don't want this mobile i won't my total amount back

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    mamta

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.