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complain about karbonn company

Complain ID : CCN017630   29  

Mobile App Complaint Complaint Date: April 24, 2016
  • State :  Maharashtra
  • City :  Karad
  • Address: At/Post- Koynanagar Tal - Patan Dist- Satara
Sir this is fraud company.
This company gives 1 year warranty with mibile phones but in 8-10 months my device is stopped working due to software problem. I contacted care centre of company and they suggested to go to nearest care centre but this care centre is demands money to repair the device. And after few days device again stopped this process is happened thrice and care center charged about 2500 rs but device is not working
This companies about 50% care centers is in closed condition and and this compay is not giving answer to my email so I chosen this way of justice.
So please help me and i hope that this grahak court is realy helpful for each customer

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.