samsung charger received faulty 2 times and not refunded amount

Complain ID : CCN017241   24  

Mobile App Complaint Complaint Date: April 12, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Gat No. 212/1, Talegaon Chakan Road, Village Mahalunge Ingle, Tal. Khed,
I have purchased 1 Samsung charger with order number -Order 88481739

product - Original SAMSUNG ADAPTER CHARGER WITH USB CABLE FOR SAMSUNG GALAXY NOTE 2/S4/S3/S6 NOTE
Code: 84490578
Merch Ref: gadget corrner

it was received faulty when I register complain in shopclues.com, they provided me to get the amount returned as a buck in same account in shopclues to purchase another charger, then I reordered another Samsung charger with order number - Order 89688530

Product - Samsung ETAOU10EBE Battery ChargerBlack
Code: 88908029
Same is received to me by today on 12 April 2016, when checked found faulty again, now I am very frustrated to such damn service by Shopclues because the another charger I received by 10 days, I want my money back to my bank account with immediate effect, I have been cheated by Shopclues.com twice in 15 days.
Please take the action on Shopclues.com with immediate effect.

Regards,
Sanjay Saha
email - sanjaysaha0609@gmail.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.