Complaint regarding Mahindra XUV 500 W6 April 2015 model- faulty Infotainment system
Complain ID : CCN023229 52
Magazine Complaint
Complaint Date: October 12, 2016
Modified date: October 13, 2016
- State : Maharashtra
- City : Pune
- Address: D 107 Gera Emerald City Kharadi South
I had bought an XUV in APril 2015 - during the 1st week of delivery- the car stopped- Malfunction of the software- had to be taken to service centre.
Then now just after 1 year and 6 months- My infotainment system has completely conked off- have raised the complaint but Mahindra Services say that they cannot replace it as new part is not available yet- been following up since 10 days; also when asked how frequently i would have to replace the silver box or whatever- they said cannot guarantee as electronic part- sadly any other car dealer at least can assure customers that they would not have an issue with a minor accessory like music system. Also my wipers squeak, Clutch is hard and breaks also become hard. Lots of Oil is wasted also.
Now it seems this has been a headache and serious waste of valuable HARD earned money and time.
I demand a permanent solution to all the above issues- else they should take back the vehicle and fix with latest versions with removed bugs. Really sad on the
Then now just after 1 year and 6 months- My infotainment system has completely conked off- have raised the complaint but Mahindra Services say that they cannot replace it as new part is not available yet- been following up since 10 days; also when asked how frequently i would have to replace the silver box or whatever- they said cannot guarantee as electronic part- sadly any other car dealer at least can assure customers that they would not have an issue with a minor accessory like music system. Also my wipers squeak, Clutch is hard and breaks also become hard. Lots of Oil is wasted also.
Now it seems this has been a headache and serious waste of valuable HARD earned money and time.
I demand a permanent solution to all the above issues- else they should take back the vehicle and fix with latest versions with removed bugs. Really sad on the
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