Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Not getting refund amount

Complain ID : CCN048986   41  

Internet Complaint Complaint Date: October 25, 2020
On 20 7 2020 from surat local person i enrolled for new broad band connection and paid payment if Rs.5500 through mobile and recieved reciept for registration.

But then within 1 week they have not provided me the service for the same,so i decided to cancel it.After inquired at surat adajan office they told me to go at their main office which is at piplod for cancellation. I gave application on date 31/7/2020 for refund my amount and their representative told me that in September month ( from 15 to 20), you will get refund and they will inform me about it telephonically to receive cheque of my paid amount from them.

But somehow i did not get any call from their side so i meet them again on 23 9 2020 about my amount personally at surat office ,Piplod .so, their representative told me to send one gmail at ahmedabad main office. After mail from my side i just get gmail of regret from their side that sorry for inconvenience..




Complaint Against / To: GTPL broad band Ahmedabad and surat

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.