Internet not working from last three days - DNA Infotel pvt Ltd

Complain ID : CCN032028   118   Complaint's Reply

Internet Complaint Complaint Date: May 29, 2018
Modified date: July 8, 2018
From the past so many days the internet is giving problem, I have given complain so many but still no use of it.

The service is not up to the Mark for what we are paying to you.

There are so many complaint which I have lodge and get resolved only after 2-3 day,

By paying bill in advance I facing loss now,

Kindly look into the matter and resolve as soon as possible.

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Complaint Against / To: DNA Infotel pvt Ltd,

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    We have facing internet issue from last 10 days, I am not getting any reply on my emails also not engineer visit on any my complaints. We have paid advance for 3 months already and this is the service DNA providing to customer

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.