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HOMENET , It's been three years that this Homenet Service people are fooling us and cutting off our

Complain ID : CCN032379   82  

Internet Complaint Complaint Date: June 22, 2018
Modified date: July 4, 2018
SEND YOUR HOMENET COMPLAINTS TO THESE EMAIL IDS AND THEY WILL SOLVE YOUR PROBLEMS(consumers Guidance & Protection Society mulund) : rajeshward@yahoo.com, reracomplaintsguidancecell@gmail.com, cgsibom@gmail.com, mah.helpline@gmail.com, adv.shubha@yahoo.in ,

Complaint Against: HOME SYSTEMS (HomeNet)

Website: www.homesystems.in

Address: A/17, Gaurav Plaza, Ramratan Trivedi Road,Mulund (W),Mumbai, Mumbai, Maharashtra 400080
Phone: 022 6621 1333

Dear Sir/Madam,

I am a Homenet customer from 23 October 2016 to present. I am subscribed to yearly plan of 2370 Rupees for ( 23 October 2016 to 23 October 2017). And subscribed to yearly plan of 2430 Rupees for (23 October 2017 to present). It's been three years that this Homenet Service people are fooling us and cutting off our homenet cable wires and connection everyday intentionally. Everyday I am facing issues. Either it is 651 error or something else. Whenever I call on the helpline number i.e. 022 6621 1333 they say " line me koi issue nai hai, Engineer aa jaenge aur aapke gharpe visit karenge". Somedays for 5 hours I use net and exactly at 7:00 pm the network gets disconnected. These are their numbers : 9821110875, 8452026312, 9930112266, 8879000718, 9821110875, 9321578222.

When we went to the office in A/17, Gaurav Annex, R.R.T Road, Mulund (W). Mumbai 4000 80, they all(boys) started laughing ang giggling and said " koi tho wire cut kar dethe, ye personal issue hai, main switch hi bandh kar dethe, isme humlog kuch nai kar sakthe". EVERYDAY I CALL THEM BUT THEY MAKE ME WAIT FOR 2-3 WEEKS AND NO RESPONSE. ONE DAY I USE NET, THE OTHER DAY IT GOES OFF EXACTLY AT 7:00 pm.


Kindly help me!
Complaint Against / To: Homenet

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