Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Hathway Broadband - Broadband disconnected without any reason

Complain ID : CCN036533   42  

Internet Complaint Complaint Date: January 4, 2019
Modified date: January 4, 2019
My internet billing date was 30-12-2018 and i have submitted bill on 29-12-2018 but still they disconnected my internet and its still not working after lodging many complaints. I am very disappointed from Hathway service executives and their behaviour. Many times they disconnected calls and never gave any solution. Its being 4 days still my internet services are not active and service executive says it will be resolved in 4 hours but even after 96 hours its still not fixed.
I am running a small software company and i have lost many works and it harasses me a lot.

Here i am attaching the screenshot of my bill payment and some of the complaint numbers :

03012019w914121 (huzaifa)
03012019w914121 (AFSANA PATEL)
04012019w92978 (NIKHIL)
Complaint Against / To: Hathway Broadband

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.