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Refund bought One assist mobile Insurance and now when I tried to claim

Complain ID : CCN029646   52  

Insurance Complaint Complaint Date: November 28, 2017
Modified date: November 28, 2017
  • State :  Maharashtra
  • City :  Virar
  • Address: 25 Rakshi Pada Nr Ganesh Temple Jivdani Mandir Road
HI There,

I bought One assist mobile Insurance and now when I tried to claim, there are asking for unnecessary information like the photo of the phone (which is already sent while buying the policy), email from the buyer (as this is a gift) etc etc. Also, the rep continuously repeated that we will inspect the device and if the claim is valid only then we will issue a refund. Additionally, I have to pay 300 which was not informed to me while buying the insurance.

I feel cheated and want a refund for the purchased policy. Please help me in getting the refund.

My details are as follows:
email: devendra879@gmail.com
Contact: 8097236160

Let me know if you need more information.

Regards,
Devendra
Complaint Against / To: One Assist Solution

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